Frequently Asked Questions

What Services Do You Offer?

At Ovi's Removals, we provide a comprehensive range of moving services tailored to suit your needs. Our offerings include professional packing, loading and unloading, secure transportation, unpacking assistance, furniture assembly, specialty item handling, storage solutions, and personalized services designed to make your move seamless.

How Much Does Your Service Cost?

Our pricing is structured to be fair, transparent, and competitive. The cost of your move will depend on various factors such as the distance, size of the move, additional services required, and specific details of your relocation. Get in touch with us for a personalized quote based on your unique needs.

How Early Should I Book Your Services?

To secure your preferred moving date and ensure availability, we recommend booking as early as possible. However, feel free to reach out to us even if your move is coming up soon. We'll do our best to accommodate your needs.

Are You Licensed and Insured?

Absolutely. We are fully licensed and insured to provide you with peace of mind throughout the moving process. Our team is trained and experienced, ensuring the safe and secure handling of your belongings.

Tips & Tricks for moving

BEFORE THE MOVING DAY

Label your boxes

Label each box detailing its contents and the corresponding room. This simplifies unpacking in your new home (relevant if you're handling the packing).

Pack valuable

"Separate and pack valuable and crucial items, considering carrying them in your vehicle (e.g., laptops, phones, jewelry, cash).

Pack an Essentials Box

Assemble a box containing necessary items for moving day and the initial night in your new residence. Pack essentials such as toiletries, spare clothes, crucial documents, and basic kitchen tools.

ON THE MOVING DAY

Create a Moving Day Checklist

Create a comprehensive rundown encompassing all necessary activities for moving day, ranging from packing final items to confirming logistical details with the moving company.

Keep important documents

Place essential documents like passports, birth certificates, and financial records in a secure and conveniently accessible spot for the move. These should be handled personally and not included in packing or moving services.

Arrange for Child and Pet Care

If you have children or pets, organize for someone to look after them on moving day. This ensures their safety and keeps them away from the chaos of the moving process.

Coordinate with the Movers

Get in touch with the OvisRemovals to verify the scheduled arrival times and discuss any particular needs or instructions you may have.

Disconnect and Prepare Appliances

Disconnect and ready appliances for transportation. This involves defrosting the refrigerator and freezer and securing any loose components.

Double-Check Everything

Before the movers arrive, verify that everything is packed and prepared for transport. Conduct a thorough check of your home to ensure nothing has been overlooked (customer's responsibility).

Common Questions Answered

How far in advance should I book your services?

We recommend booking as early as possible to secure your preferred moving date. However, we also strive to accommodate last-minute moves.

Do you provide packing materials or offer packing services?

We offer both packing materials and professional packing services to ensure your items are packed securely for the move.

What measures do you take to ensure the safety of my belongings during the move?

Our team uses industry-standard protocols and quality packing materials to safeguard your items throughout the moving process.

Can you accommodate special or fragile items?

Absolutely, we specialize in handling delicate and valuable items with extra care to ensure their safe transportation.

How long does a typical move with your company take?

The duration of a move varies based on factors like distance, size, and specific requirements. We aim for efficient and timely moves.

How can I best prepare for moving day with your company?

We recommend organizing and labeling items, being available during the move, and communicating any specific requirements beforehand to ensure a smooth process.

Will you dismantle the furniture, flat pack and none flat pack?

Furniture that doesn't fit through doors will be disassembled and reassembled at the destination. Not all pieces require disassembly; our team evaluates this on the day. For flat pack furniture, additional disassembly can be arranged with the client for an extra fee.

Frequen​tly Asked Questions